Patient Safety Organizations: Challenges and Rewards for Health Care Industry

Reprinted the article with the permission of the Rhode Island Bar Journal where it was first published in the Journal’s September/October 2011 issue, Volume 60, Number 2.

… a brief overview of the legal challenges and industry benefits of Patient Safety Organizations to aid health care providers and attorneys navigating the legal implications of legislation compliance.Patient Safety Organizations (PSOs) have been the subject of much discussion since the enactment of the Patient Safety and Quality Improvement Act (PSQIA) in 2009. The goals of the PSQIA are to improve the safety and quality of health care, promote learning about the risks and harms in the delivery of health care and improve patient safety by encouraging voluntary and confidential reporting of adverse events that can ultimately be shared amongst providers for their mutual benefit. This article provides a brief overview of the legal challenges and industry benefits of PSOs to aid health care providers and attorneys navigating the legal implications of legislation compliance.  Read more…

What’s the Cost?

There is more than just the money in the cost of a medical error. The cost also includes poor patient satisfaction, lack of patient trust in your organization, a longer duration of care that includes increased labor costs and, of course, a poor patient outcome.

Does your organization need to visit its patient safety culture and practices? Based on the costs outlined, we believe so.

Organize Your Culture

“We need to be better organized” so the cartoon says.

So why not change the way you look at patient safety? Raise awareness. Find what your safety culture is. Find people. Identify strengths. Conduct internal and…external…comparisons.

When you organize your culture, you will find the people, and the way.

Got Culture?

To improve your organization’s safety performances, you must start by understanding your culture. Does your culture survey provide clarity, help your employees engage in the process of improvement and allow for you to understand what action is important to improve that culture?

If not, then you must start with the correct survey tool and work from there. This is the initial step in changing your organization’s safety culture. We can help.

Patient Participation leads to Patient Safety

Patient participation can help to achieve better health care outcomes. It might help to change the culture of your health care organization from a delivery system shaped by health care professionals to one that is shared by all. I would bet that it will also help to improve patient safety.

Think about it. Does your organization promote a culture of safety by involving patients? Do you want your patients to use the defibrillator to press a panini?

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