Archives for November, 2010

What’s the Cost?

There is more than just the money in the cost of a medical error. The cost also includes poor patient satisfaction, lack of patient trust in your organization, a longer duration of care that includes increased labor costs and, of course, a poor patient outcome. Does your organization need to visit its patient safety culture […]

Got Culture?

To improve your organization’s safety performances, you must start by understanding your culture. Does your culture survey provide clarity, help your employees engage in the process of improvement and allow for you to understand what action is important to improve that culture? If not, then you must start with the correct survey tool and work from there. […]

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